Check-in & Check-out

• Check-in: After 2:00 PM

• Check-out: Before 12:00 PM

• Early check-in or late check-out may be available upon request for an additional fee. Please contact our reservation team at least 24 hours before arrival.

Booking & Payment

• A 30% deposit is required to secure your booking.

• The remaining 70% balance is due upon check-in.

• Bookings made within 7 days before arrival require 100% payment upfront.

• Payments can be made via bank transfer or major credit cards (Visa, Mastercard, Amex).

Cancellation Policy

• Full refund of the 30% deposit is available for cancellations made at least 7 days before check-in.

• No refund will be issued for cancellations made within 7 days before check-in.

• No refund for no-shows or early departures.

• Date changes are allowed based on availability and may incur price differences.

Villa Rules

• Smoking: Smoking is strictly prohibited inside the villa. Guests may smoke in designated outdoor areas only.

• Parties & Events: Parties or events are not allowed without prior written approval from management.

• Quiet Hours: Please respect neighbors and observe quiet hours between 10:00 PM (22:00 WITA) and 7:00 AM (07:00 WITA).

• Pets: Pets are not permitted on the property.